Lovely Cotton currently offer the following delivery methods:
1) Get from Hong Kong Post Office counters
Order will be mailed to designated post office (you can track the delivery status through HK Post Office website). Delivery fee is HK$10 or will be waived upon purchase of HK$400 or above. HK Post Office will inform you to collect the parcel in the designated post office through mobile SMS and the message will need to be shown for verification during pick-up.
2) HK Post Office Smart Post Service
Your order will be mailed to designated delivery address through HK Post Office Smart Post Service (you can track the delivery status through HK Post Office website). Delivery fee is HK$25 or will be waived upon purchase of HK$600 or above. It is required to sign for acceptance when collect the parcel. When door delivery fails, a collection card will be left at the address and customer will then collect the parcel from a post office according to the instruction on the collection card.
3) S.F. Express (applicable to Hong Kong and Macau customers)
Order can also be dispatched through S.F. Express and delivery fee is collected upon parcel collection. Delivery charge is HK$30 (HK$36 for Macau) at the moment or will be waived upon purchase of HK$800 or above.
(S.F. Express Promotional offer on self pick-up HK$20 is available during Aug - Sep 2020, not applicable to Macau regions. Final delivery charge is subject to the latest pricing of S.F. Express.)
For customers located in regions other than HK and Macau, please select "Overseas Delivery" when place order and we will contact you regarding the delivery method and charges upon receiving your order.
Remark 1: Delivery through HK Post Office is ordinary mail in nature without any compensation arrangement. If a more secured delivery is preferred, you can opt for S.F. Express
Remark 2：We are not responsible for any delivery failure (e.g. parcel loss, missing or incorrect information, not collected before the deadline).